Find The Best Loan Payment Option For You
Make your loan payments with a number of easy options. We offer online, in-person, over the phone, and recurring payment options.
Online Payments
From a Member One account:
- Set up a transfer from your Member One account in online banking. Click Move Money at the top to get started. You can select "Repeat transfer" to set up a recurring payment.
From a non-Member One account:
- Click the PAY A LOAN button from the top of any memberonefcu.com page for a one-time payment.
- Click Proceed and Login with your registered email and password.
- If you have not yet registered for online payments, click Express Pay at the bottom of the web page located beside the Register button.
- Enter your 6-digit member account number, full name, email address, and complete the security question
- Choose Loan Being Paid and enter your debit card or checking account information into our secure payment system
- Payment is complete!
Other Payment Options
In-Person
Pay in-person at any Member One retail center. A representative can help you set up recurring payments from a Member One or outside financial institution account.
Over the Phone
For payment by phone, call 800.666.8811 to make a credit/debit card payment. (Note: there is a $12 convenience fee to pay over the phone.)
Through the Mail
Mail a payment to Member One Accounts Payable/General Administration Building, PO Box 12288, Roanoke, VA 24024-2288.
Sign Up for Alerts
Never miss a payment! Sign up for email or text alerts through Member One's online banking platform. After logging in, select Additional Services at the top of online banking, and then click Mobile Banking & Alerts to get started.
Need Assistance?
Call 800.666.8811, complete our contact form, or visit one of our retail center locations today.